Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

Free Worldwide Shipping

We offer free shipping worldwide on all orders over $49 USD. No hidden fees, no surprises at checkout — the price you see is the price you pay.

For orders under $49 USD, standard shipping rates will be calculated and displayed at checkout before you complete your purchase.

Delivery Times

• Standard delivery: 10–15 business days
• Maximum delivery window: up to 25 business days

Delivery times may vary depending on your location, local customs processing, and carrier volume during peak seasons. If your order has not arrived within 25 business days, please contact us and we will make it right.

Order Tracking

You will receive your tracking number by email within 2–4 business days after your order is placed.

Please note that it may take an additional 24–72 hours for tracking information to display updates once the carrier scans your package into their system. If your tracking number does not show movement right away, this is normal and your order is on its way.

If you have not received your tracking number after 4 business days, please check your spam or promotions folder before reaching out to us.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at contact@tryeverleaf.com — if your order has not yet shipped, we will do our best to correct it.

Customs, Duties, and Taxes

Everleaf is not responsible for any customs fees, import duties, or taxes applied to your order by your country's customs authority. These charges, when applicable, are the responsibility of the customer and are collected at the time of delivery.

Lost, Delayed, or Damaged Packages

If your package is lost in transit, significantly delayed beyond our maximum delivery window, or arrives damaged, please contact us at contact@tryeverleaf.com with your order number and, if applicable, photos of the damage. We will investigate and resolve the issue as quickly as possible.

Contact Us

Questions about your shipment? We are here to help.

Email: contact@tryeverleaf.com

We typically respond to all inquiries within 24 business hours.